Pro Tips for Your Best Visit

Members receive great benefits that can get you started on your visit without standard wait times!

family looking at the sky in the observatory


  • Avoid Ticketing Lines

Utilize your benefit of NO SERVICE FEES and secure your tickets in advance for special exhibitions. Check in is a breeze when you have your tickets printed, displayed on your smartphone, or waiting for you at will-call. You can purchase tickets using our mobile app at any time!

  • Arrive Early

The Franklin Institute opens daily at 9:30, but most visitors arrive between 11am and 3pm, creating peak periods for crowds, wait times, and parking availability (both onsite and throughout the neighborhood).  Members now save $5 on parking in the Institute’s garage, but availability is first come, first served.

  • Bring Your Membership Card

Having your membership card ready allows us to expedite service for entry, parking discount, and Sci-Store discounts.  If you don’t have your permanent card yet, it is just as easy to use the temporary card received via email attachment along with your purchase receipt. You can also store your membership number in our mobile app ahead of your visit, and you won't need to remember your card!